
GOT A QUESTION?
We're here to answer!
- 01
The concept is simple. A very small software package is installed on end-user computers enabling them to receive pop-ups, tickers, screensavers, wallpaper, locked screen backgrounds, and quizzes that a content manager sends as well as providing them with their own history console containing searchable/active alerts.
The content manager(s) logs into a console where he/she can choose from a variety of XComms tools and customize notifications to target individuals, and groups or broadcast to recipients on any network, domain, device, or in any location immediately.
Proof of delivery and exportable/detailed analytics are available as well within the same console
- 02
The delivery, appearance, and on-screen position of XComms alerts are determined by the content manager who sends out an alert. He/she can easily and quickly determine how obtrusive or unobtrusive an alert needs to be in a very user-friendly, flexible, and customizable web-based console.
In addition, you can send a less invasive notification via a scrolling ticker alert that would scroll across the screen containing information that is important without being disruptive.
- 03
There are many available notification tools to choose from that are all customizable, cut-through, and effective. Below are a few...
POP-UP ALERTS: Fully customizable and direct to any screen.SCROLLING TICKERS: Deliver Updates without interrupting workflow.
MOBILE: Cast a wide net and reach employees on their mobile devices.
VIDEO ALERTS: Can be embedded into alerts and be delivered immediately.
SCREENSAVERS: Complete ScreenSaver Management to turn unattended screens into powerful digital signage.
INTERACTIVE: Measure Employee Comprehension with On-Screen Employee Quizzes.
WALLPAPER: Provide Useful Information to Employees Directly on Computer Wallpaper Background.
LOCKED SCREEN BACKGROUNDS: Take advantage of this unused space to design and spread your messaging.
- 04
Absolutely!
That's exactly what you will receive with your XComms Platform. In fact, we offer free custom branding tools so you can upload your own logo.
- 05
XComms can be up and running in minutes. The easy-to-use console for creating alerts is designed with functions commonly found in most office applications. Formatting text, inserting graphics, video, hyperlinks, acknowledgment buttons, etc. are all a snap in an extremely user-friendly, intuitive, and responsive console.
- 06
Absolutely not! Every organization benefits greatly from improved internal communication and pricing which makes it easy to choose XComms. In some cases (unfortunately) there are companies that may get discouraged from implementing this type of solution after sending inquiries to other providers before checking in with us. Either because the rates provided are cost-prohibitive or requests are simply ignored.
With XComms there is no such thing as a customer who is too small nor is there a solution that is unaffordable considering the value of this solution. XComms does not charge customers for modules or functions they would not benefit from so if the interest in making the organization better is there (regardless of size or budget) then there is always a way to make the solution customized and affordable for anyone.
Allow us the opportunity to send you a price quote so you can see for yourself. Click HERE to get an estimate today.
- 07
There are many reasons why an organization would implement an internal XComms solution. Primarily it is used to create immediate awareness of any update or internal initiative or to reinforce key standards.
XComms goes beyond the capabilities of email or any collaboration tool and any department within any organization is much more effective and productive with an immediate connection to employees that bypasses email and traditional methods of internal communication with cut-through / high-impact notifications to create immediate awareness.
The XComms solution ultimately provides an additional layer of accountability that goes well beyond any communication method a company may currently have all from one place. XComms eliminates the common excuse of "I didn't know", "No one told me", "I get too many emails", "It got buried in Slack", "I can't find it in Teams" etc.
- 08
While there are very few providers of this type of communication software it is very important to know what to research upfront so there won't be a big surprise in the end or you find yourself in a position where you are locked into a solution that might be costly and ultimately ineffective. Make sure to find out and be comfortable knowing:
> What is the pricing structure?
> Where is the company based? (important)
> How secure is it?
> How old is the technology? Is it available on mobile and is it actually responsive?
> Are there additional fees for basic services beyond the tools themselves? Like more active directory synchronization tools, unlimited content managers, full analytics, video tools, sms, computer name, and user name targeting, etc.? Hint: All of these are complimentary and/or unlimited with XComms.
> What does it cost to use our own logo(s)? And can we do it ourselves?
- 09
Definitely! You can schedule a demo with us at your convenience.
In an effort to not waste anyone's time with a pre-recorded demonstration or a "cattle call" type mass demo or webinar telling you about services that ultimately may not apply to what you are looking for, we will carefully listen to what your needs are and show you exactly how using the XComms solution will fill those needs and have a profound impact on your organization at a rate that is extremely cost-effective.
- 10
Pricing is determined by two things. The number of users or machines that are being targeted and which XComms Tools you would be using would ultimately determine the cost of the software.
The pricing is extremely flexible and we do not charge customers for functions they do not need or licenses they will never use.
- 11
Our goal is to provide the best internal communication solution available at a cost that enables all companies (regardless of size) to have an effective internal communication infrastructure that rivals even the largest of organizations.
The truth is that getting your alerts from point A to point B is not a new accomplishment for any of our competitors or ourselves so there is no sense in charging extra for the development of something that has been in place for a while or has already paid for itself many times over. However as most big companies conduct business, marketing is a necessity and expenses have to be absorbed somewhere... In most cases, it's the customer who pays heavily for aggressive advertising and that's not a concept we employ.
XComms offers a more A la carte purchasing option for our customers. We believe that if you don't need it, don't buy it. And certainly don't pay more for it if you don’t have to.
When new functions and features are developed, often they are included in all solutions. And considering how XComms is built on far newer technology than anyone in our class, adding additional features is a snap so we don't spend nearly as much as our competitors do on research and development.
- 12
If you are in North America or Latin America, the Technical support is 100% US based. The US tech support is available regardless of the time zone.
If you are taking advantage of the software anywhere else, we have support technicians working within every time zone to ensure all of our customer's needs are met.