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IT Outage 

Notification Alerts

On Any Screen

Instantly alert any user, group, department or location of all outage updates on any screen or device. 100% Awareness Guaranteed.

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IT Outage Notification Alert Tools

Reduce helpdesk calls while keeping employees aware of planned and unplanned outages. 

Send Instant Outage Alerts Directly to:

Desktop Screens

Mobile Devices

Common Area Screens

IT Outage Alert Employee Notification Desktop Pop-Up
IT Outage Alert Employee Notification Desktop Scrolling Ticker Alerts
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YOUR PLATFORM, YOUR CHOICE

Customize your IT service outage alert communications with a variety of standard and add on IT Communication Tools

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Pop-Up Alerts

Available as Add On

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Scrolling Tickers

Available as Add On

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Screensaver Management Tools

Available as Add On

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Wallpaper Management Tools

Available as Add On

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Locked-Screen Management Tools

Available as Add On

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Quizzes and Surveys

Available as Add On

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ACTIVE DIRECTORY

Sync your groups, departments, OUs, with the AD Tool. Schedule syncs or sync one time.

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TARGET USER OR MACHINE

With a single client you can target either user name, login id, or computer name for fast and easy targeting

SCREEN POSITION

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Send your alert to any screen location. Any corner, center or scroll ticker across top, middle or bottom

CONTENT

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Compose with any content.

Use images, gifs, video, html, hyperlinks and more easily

XComms Outage Alert Platform Advantages
Outage alerts that can't be pushed to the side, ignored or deleted

The XComms toolkit will go well beyond email and other collaboration tools to communicate to your employees of existing outages, status updates and issue resolution.

 

Simply log into your XComms platform and select from a number of tools available to best to update your staff.

 

With XComms active directory integration you can target existing groups, departments, OUs or simply target individuals by user name, first or last name or machine name.

 

With impossible to ignore notifications, your outage communications are guaranteed to get noticed and help reduce help desk calls so IT can focus on the task at had.

Send Outage Alerts For:

Initial Outage Updates

Progress and Outage Status Updates

Outage Resolution

From a single platform easily and instantly send outage alerts to employees notifying them of planned and unplanned downtime.

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DISPLAY CHOICE

Choose any screen position or alert with a blinking tray icon

ANY DEVICE

Target any device with XComms. Send alerts as ticker, SMS, Email, WhatsApp or combine them to CAST A VERY WIDE NET!

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ALERT TARGETING

Target your alerts to individuals, AD groups, custom groups, computer names, email address and even mobile numbers.

As versatile as it gets!

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BRANDING

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Instantly create a familiar look and feel by uploading  your logo to brand your outage alerts

ANALYTICS

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Get full reporting on all of your XComms activity. Report by tool, user, group, date range or content manager

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SCHEDULING

Send your updates right away, pre-schedule or both at the same time. Send now, daily, weekly, specified day or set to expire after any number of occurrences

TEMPLATES

Pre-design personal templates so you are always ready to send an alert as quickly as possible.

All Templates are accessible as you are creating an alert and are always editable

CONTENT MANAGERS

UNLIMITED. XComms provides unlimited content manager licenses at no extra cost. Also, create an unlimited number of access, targeting and viewing permission policies as you need

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XCOMMS SETS THE STANDARD FOR IT COMMUNICATIONS

USE XCOMMS TO RESPOND TO AND RECOVER FROM CRITICAL IT OUTAGES RAPIDLY AND MORE EFFICIENTLY WITH XCOMMS DIRECT TO SCREEN SYSTEM OUTAGE NOTIFICATION ALERT SOFTWARE.

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​Communicate IT Outages to Employees

Distributing IT system outage alerts has never been easier with capabilities to send IT system outage alerts to individuals, active directory groups, custom groups, departments, offsite locations, mobile devices or to an entire organization.

Inform staff of outage
  • Reduce Help Desk Calls

  • Business Continuity

  • Improve Security Awareness

  • Sync With Active Directory

  • IT System Outage Alerts

  • Planned Maintenance

  • System Updates

  • Emergency Notifications

Create Your Own Unlimited Outage Alert Templates
And Keep Employees Updated Instantly

Customize and store an UNLIMTIED number of it outage notification templates for quick employee updating.

Design with your colors, logos, graphics, html, hyperinks and more.

INITIAL OUTAGE ALERT

Design and store your own UNLIMITED Outage Alert Templates

1

Employee System Outage Notification Alerts

OUTAGE UPDATES

Design your own templates in less than a minute and store for instant notifications

2

How to notify employees of an outage

OUTAGE RESOLUTION

Quickly notify staff with your own outage template designed any way you like

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IT Incident Communication Tools

IT outage communication templates are one of the most helpful tools during any system downtime whether planned or unplanned. In the middle of a corporate service outage, the IT response team is under a lot of pressure and every second counts. Trying to figure out how to update employees is a lot more difficult than it seems and an IT person’s time is better spent on problem resolution.

At XComms we recommend creating outage notification templates for quick use during any downtime to quickly get the word out to all staff that IT is aware of the outage and is actively trying to resolve the issue.

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​​ALERT EMPLOYEES INSTANTLY Notify employees OF CRITICAL PLANNED AND UNPLANNED IT SYSTEM OUTAGES THAT AFFECT INTERNAL OPERATIONS, SYSTEMS AND SECURITY.
 

  • HOSPITAL

  • INFORMATION SECURITY

  • CAMPUS ALERTS

  • CALL CENTER

  • IT DEPARTMENT

  • GOVERNMENT BUILDINGS

  • FINANCE

  • RETAIL

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Any Business Type

  • General Office Communications

  • Hospital Internal Communications

  • Crisis Communications

  • Call Center Agent Updates

  • Customer Service Notifications

  • Executive Communications

  • Internal Newsletters

Any Communication

  • Outage Alerts Communications

  • Design And  Save IT Outage Templates

  • Compliance and Policy Updates

  • Improve Employee Engagement

  • Help Desk Tools For Instant Awareness

  • Surveys and Quizzes With Real Time Analytics

  • Internal Marketing

Cut Through Tools

  • On-Screen Pop-Up Alerts

  • Desktop Scrolling Headlines

  • Push to Common Area Screens

  • Screensaver Management

  • Wallpaper Backgrounds

  • Locked Screen Backgrounds

  • Digital Signage

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WHY XCOMMS?
 

SEE FOR YOURSELF

XComms will keep all of your employees updated and engaged!

When 24/7 uptime and availability is expected outage communications is crucial in guaranteeing that not only that those who are impacted are aware of outages but the IT response team is spending their time focusing on outage resolution.

The XComms platform gives you many communication options to update employees about outages that don’t get lost inside email or any collaboration tool.

Contact XComms today to schedule a quick personal demo or register for a free trial where you can see for yourself how all XComms communications always get noticed.

POWERFUL

• Bypass email or any collaboration tool completely

• Determine Alert size

• Determine screen position

 

• Deploy silently as tray notification


• Deliver to Desktop, SMS, Email and WhatsApp in a single step

VERSATILE

• Graphics

• Animated Gifs

• Video (attach or embed)

• Hyperlinks to web pages, downloads or shared spaces

• HTML for Dynamic content

• And Much, Much, More!

scheduling

• Schedule one time, daily, weekly, monthly, specific days of the week or by number of occurrences

• Set to deliver at specific times of the day

 

• Set expiration dates

• Track delivery and readership in real time

Actionable

• Drive recipients to internal or external resources

• Send survey follow up from same console

• Optional receipt acknowledgement confirmations

• Insert calendar invites

RISE ABOVE EVERYTHING

Infosec outage alert notifications for employees
See XComms Videos

XCOMMS IS PERFECT FOR

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THE XCOMMS
Technology

Setting new standards with the most innovative, responsive and intuitive technology available; XComms IT Communication tools are the easiest to use, most affordable and advanced solution in its class. 

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 XCOMMS  TOOLKIT